Network Infrastructure Specialist

Bright Konadu

Dijon, France

IT professional with over 8 years of hands-on experience in hardware repair, IT support, network infrastructure, CCTV security systems, and systems administration. Proven track record deploying secure LAN/Wi-Fi environments supporting 40,000+ users across academic and healthcare settings, with freelance project delivery for schools and healthcare facilities. Currently based in Dijon, France and commencing an MSc in Cybersecurity Management at ECE Paris in September 2026, with the goal of specialising in network security, threat management, and cybersecurity governance. Seeking roles in IT infrastructure, network engineering, or cybersecurity where hands-on technical experience can be combined with formal postgraduate training.

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Career

Experience

Freelance IT Consultant & Network Engineer

Self-employed

2019 - Present

Kumasi, Ghana

Freelance

Delivered network infrastructure and security system projects for educational and commercial clients across Ghana.
Kwasi Oppong Schools: deployed 64+ CCTV cameras across two locations, complete Wi-Fi infrastructure, and a structured LAN network.
Ghanaian German International School: installed Arlo security cameras with integrated Wi-Fi and LAN connectivity.
Lucienne Community School: implemented a full Wi-Fi and LAN solution.
Completed 10+ projects on time and within budget, achieving 100% client satisfaction.
Installed and configured 50+ security cameras across multiple facilities using Hikvision, Dahua, Arlo, Sannce, Anker, Blink, and Kangaroo systems.

Senior IT Technician - Infrastructure & Systems

USTED (formerly AAMUSTED)

August 2022 - September 2025

Kumasi, Ghana

Full-time

Managed IT infrastructure supporting 500+ staff and 40,000+ students across multiple campus buildings, responsible for servers, networks, and telecommunications.
Deployed 30+ Ubiquiti access points and 5 M5 point-to-point links, improving wireless coverage by 85% and reliability by 60%.
Designed and implemented the LAN and Wi-Fi network for a 1,500-seat lecture block, delivering 99.5% uptime.
Administered Windows Server 2012/2016/2019 and Active Directory for 300+ users, including group policies and security configuration.
Implemented automated backup solutions with weekly disaster recovery testing, achieving a zero data loss record.
Monitored server performance using SCOM and proactively resolved issues before they impacted users.
Resolved Sisco Topaz financial software issues with a 95% first-call resolution rate.
Configured Zoom and Teams video conferencing infrastructure and delivered staff training programmes.

IT Technician & Network Support / NHIS Claims Officer

Christ Church Mission Hospital, Sunyani Road

October 2024 - September 2025

Kumasi, Ghana

Part-time

Designed and implemented complete hospital LAN network infrastructure from the ground up, including structured cabling and Wi-Fi systems.
Administered Windows Server environment ensuring 24/7 availability for patient care systems.
Managed system security configurations to maintain HIPAA-compliant healthcare IT operations.
Maintained zero downtime for patient care systems through proactive monitoring and technical support.
Handled NHIS claims processing using the ClaimIt application while maintaining sensitive healthcare data integrity.

IT Technician (National Service)

USTED (formerly AAMUSTED)

September 2021 - August 2022

Kumasi, Ghana

National Service

Assisted senior technicians in configuring Cisco network equipment and basic routing and switching tasks.
Supported Windows Server and Active Directory administration, including basic user account management.
Provided tier 1 and tier 2 end-user technical support across multiple departments.
Set up and operated Zoom and live streaming equipment for campus meetings, viva examinations, and online gatherings.
Performed preventive maintenance and routine troubleshooting on IT systems.

IT Technician

Seneps Data Solutions

2016 - 2021

Kumasi, Ghana

Part-time

Diagnosed and repaired hardware and software issues for clients including desktops, laptops, and peripherals.
Installed and configured LAN networks for small businesses.
Provided end-user technical support and basic system configuration.
Performed preventive maintenance and routine troubleshooting across client sites.

Freelance Graphic Designer

Self-employed

March 2017 - Present

Ghana

Freelance

Created professional designs including book covers, banners, social media graphics, and marketing materials using Adobe Photoshop and Canva.
Completed 500+ projects for Copy Doctor Publications and various clients.

Field Work

Work-Site Installation Media

A closer look at practical installation work: preparing hardware, routing cables, terminating wall points, and checking equipment before deployment.

Installation Photos

Cable termination

Hands-on network cable preparation before final testing.

Network cables connected to rack-mounted switching equipment.

Rack cabling

Structured cabling routed into the network rack.

Wall-mounted network box and cable on a finished installation.

Wall network point

Surface-mounted network point installed for endpoint connectivity.

Technician mounting CCTV hardware from a ladder on site.

CCTV mounting

Camera positioning and mounting during a security installation.

Technician installing classroom projector equipment near the ceiling.

AV installation

Projector and classroom display equipment mounted and aligned.

Technician configuring network equipment with a laptop on site.

Field configuration

On-site configuration and checks before service handover.

Fiber patch leads connected to a visual fault locator during testing.

Fiber link testing

Checking fiber patch leads with a visual fault locator.

Projected Windows desktop on a classroom screen during testing.

Projection test

Classroom display screen checked after projector setup.

Technician routing cables near the ceiling from a ladder.

Ceiling cable route

Routing cabling at ceiling height with ladder support.

Site Clips

Rack preparation

Cabling installation

Equipment check

Projector installation

Rack site clip

Field installation

GitHub & Live Projects

Code, Websites, and Deployed Work

A compact view of current public GitHub work and live digital projects.

View GitHub profile

Live Website

ProWIFETA Website

Responsive association website for women in fashion education and training, including mission sections, leadership, gallery, events, membership CTA, and blog updates.

JavaScriptReactResponsive UISEO

Live site GitHub repo

Portfolio Site

BritTech Profile Site

This professional profile and portfolio site, built with Next.js, bilingual content, project galleries, service sections, and downloadable profile output.

TypeScriptNext.jsTailwind CSSPortfolio

Live site GitHub repo

Python Project

File Management System

A public Python project focused on file-management workflow foundations and practical programming structure.

PythonFile handlingSystem workflow

GitHub repo

Expertise

Skills

Networks & Infrastructure

TCP/IP, DNS, DHCPVLAN SegmentationCisco Routing & SwitchingUbiquiti UniFi / M5LAN/WAN DesignVPNWi-Fi DeploymentStructured CablingFibre & Copper TestingWiresharkNmap

Systems & Security

Windows Server 2012/2016/2019Active DirectoryGroup PolicyCCTV Installation (Hikvision, Dahua, Arlo, Sannce, Anker, Blink, Kangaroo)IT Security PoliciesCybersecurity & Ethical HackingFirewall ConfigurationSystem Backups & Disaster RecoveryVoIP InstallationInfrastructure Hardening

Tools & Platforms

SCOM/SCCMPuTTYCisco Packet TracerGit / GitHubNext.js / ReactHTML / CSSWordPressMicrosoft 365GNS3TryHackMeNHIS ClaimIt (Healthcare)Zoom / TeamsAI-assisted development workflowsWindows 10/11

Hardware & Creative

Computer AssemblyHardware Diagnosis & RepairPeripheral InstallationPreventive MaintenanceAdobe PhotoshopCanvaBook Cover DesignEvent Banner DesignSocial Media GraphicsMarketing MaterialsBranding

Support & Operations

Tier 1/2/3 Technical SupportVendor CoordinationIT Training & DocumentationProject ManagementClient ManagementTechnical Troubleshooting

Qualifications

Certifications

Introduction to Network Routing

LinkedIn Learning · 2025

Cybersecurity & Ethical Hacking

Network Walks Academy · 2022

CCNA Routing & Switching

Cisco Networking Academy · 2019

Networking Essentials

Cisco Networking Academy · 2018

Qualifications

Credential list

Introduction to Network Routing

LinkedIn Learning · 2025

Cybersecurity & Ethical Hacking

Network Walks Academy · 2022

CCNA Routing & Switching

Cisco Networking Academy · 2019

Networking Essentials

Cisco Networking Academy · 2018

Academic

Education

MSc Cybersecurity Management - Incoming

ECE Paris - Ecole d'Ingenieurs (Eiffel Campus), France

September 2026 - Present

BSc. Information Technology Education

University of Education, Winneba, Ghana

2017 - 2021

Communication

Languages

English

Native

French

A1 (currently improving toward A2)

Twi

Native

Impact

Key Achievements

Selected highlights that demonstrate the value I have delivered across organisations and projects.

40,000+ Users Supported

Managed infrastructure supporting 500+ staff and 40,000+ students across multiple USTED campus buildings.

10+ Projects Delivered

Completed 10+ freelance infrastructure and security projects for schools, healthcare, and commercial clients.

50+ Cameras Installed

Installed and configured security cameras across multiple facilities, including 64+ CCTV cameras across two Kwasi Oppong Schools locations.

99.5% Network Uptime

Achieved 99.5% network uptime in enterprise environments through proactive monitoring and maintenance.

Zero Data Loss Record

Implemented automated backup solutions with weekly disaster recovery testing and maintained a zero data loss record.

500+ Design Projects

Completed 500+ professional graphic design projects for Copy Doctor Publications and other clients.

Let's discuss your project

Whether you need network infrastructure, systems support, or creative design, I bring expertise and execution.

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