Network Infrastructure Specialist

Bright Konadu

Dijon, France

With over 6 years of experience in enterprise IT, demonstrates a strong record of delivering infrastructure solutions across education, healthcare, and commercial environments. Proven ability to support large-scale projects serving over 1,000 users, with hands-on expertise in Cisco and Ubiquiti deployments, CCTV security systems, Windows Server administration, and Active Directory. Maintains a professional approach, with openness to further study, research, and the adoption of emerging technologies and industry best practices.

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Career

Experience

IT Technician & NHIS Claims Officer

Sunyani Road Church of Christ Mission Hospital

Oct 2024 - Sept 2025

Kumasi, Ghana

Part-time

Designed and implemented the hospital LAN from the ground up to support reliable connectivity for critical healthcare operations.
Deployed network equipment, structured cabling, and Wi-Fi systems across the full facility.
Managed NHIS claims processing with the ClaimIt application, including data entry and healthcare documentation.
Provided day-to-day technical support while maintaining zero downtime for patient care systems.

IT Technician - Infrastructure & Finance

Akenten Appiah Menka University (AAMUSTED)

Aug 2022 - Sept 2025

Kumasi, Ghana

Full-time

Managed IT infrastructure supporting 500+ users across multiple campus buildings, including servers, networks, and telecommunications.
Deployed 30+ Ubiquiti access points and 5 M5 point-to-point links, improving wireless coverage by 85% and reliability by 60%.
Designed and implemented the LAN and Wi-Fi network for a 1,500-seat lecture block, delivering 99.5% uptime.
Administered Windows Server environments with Active Directory for 300+ users, including group policies and security configuration.
Resolved Sisco Topaz financial software issues with a 95% first-call resolution rate.
Handled system patching, backups, and disaster recovery with zero data loss.

Founder & Lead Technician

Bright Ko Technology

2019 - Present

Kumasi, Ghana

Self-employed

Built and operated an IT solutions company delivering network infrastructure and security systems for educational and commercial clients.
Kwasi Oppong Schools: deployed a 32-camera CCTV system, complete Wi-Fi infrastructure, and a structured LAN network.
Ghanaian German International School: installed Arlo security cameras with integrated Wi-Fi and LAN connectivity.
Lucienne Community School: implemented a full Wi-Fi and LAN solution.
Delivered 10+ infrastructure projects on time and within budget with 100% client satisfaction.

IT Technician (National Service)

Akenten Appiah Menka University (AAMUSTED)

Sept 2021 - Aug 2022

Kumasi, Ghana

National Service

Configured Cisco network equipment across 15+ campus locations, reducing downtime by 35%.
Administered Windows Server and Active Directory for 300+ user accounts.
Provided tier 1 and tier 2 technical support, resolving an average of 25+ tickets each week.
Installed VoIP equipment for conference rooms and performed network troubleshooting.

IT Technician

Seneps Data Solutions

2016 - 2021

Kumasi, Ghana

Part-time

Designed and implemented LAN infrastructure for SME clients, improving system performance by 40%.
Diagnosed hardware and software issues while managing network configuration with minimal downtime.
Managed firewall settings and IT security protocols for financial and business applications.
Explained technical issues in client-friendly language and built strong long-term relationships.

Field Work

Work-Site Installation Media

A closer look at practical installation work: preparing hardware, routing cables, terminating wall points, and checking equipment before deployment.

Installation Photos

Hands preparing a rack panel and installation hardware on site.

Rack panel preparation

Preparing mounting points and hardware for installation.

Technician drilling into a mounting surface for equipment placement.

Hardware mounting

Drilling and fastening equipment before final placement.

Network cables routed from a wall-mounted distribution point.

Wall cabling run

Structured cabling routed from the wall-mounted distribution point.

Network cable termination work at a wall outlet.

Outlet termination

Cable termination and wall outlet work during site setup.

Network adapters, patch leads, and power accessories on a table.

Power and adapters

Adapters, patch leads, and power accessories staged for configuration.

Network equipment and accessories prepared for site deployment.

Equipment kit

Network equipment and accessories prepared for deployment.

Site Clips

Rack preparation

Cabling installation

Equipment check

GitHub & Live Projects

Code, Websites, and Deployed Work

A compact view of current public GitHub work and live digital projects.

View GitHub profile

Live Website

ProWIFETA Website

Responsive association website for women in fashion education and training, including mission sections, leadership, gallery, events, membership CTA, and blog updates.

JavaScriptReactResponsive UISEO

Live site GitHub repo

Portfolio Site

BritTech Profile Site

This professional profile and portfolio site, built with Next.js, bilingual content, project galleries, service sections, and downloadable profile output.

TypeScriptNext.jsTailwind CSSPortfolio

Live site GitHub repo

Python Project

File Management System

A public Python project focused on file-management workflow foundations and practical programming structure.

PythonFile handlingSystem workflow

GitHub repo

Expertise

Skills

Networks & Infrastructure

Cisco Routing & SwitchingUbiquiti UniFi / M5LAN/WAN DesignTCP/IP, VPN, VLANWi-Fi DeploymentStructured CablingFibre & Copper TestingNetwork Monitoring

Systems & Security

Windows Server 2012/2016/2019Active DirectoryGroup PolicyCCTV Installation (Hikvision, Dahua, Arlo, Sannce)IT Security PoliciesCybersecurity & Ethical HackingFirewall ConfigurationSystem Backups & Disaster Recovery

Tools & Platforms

SCOM/SCCMPuTTYIP Subnet CalculatorGit / GitHubWiresharkNmappingtraceroute (tracert)nslookup/digMicrosoft 365NHIS ClaimIt (Healthcare)Zoom / TeamsWindows 10/11

Design & Creative

Adobe PhotoshopCanvaBook Cover DesignEvent Banner DesignSocial Media GraphicsMarketing MaterialsBranding

Support & Operations

Tier 1/2/3 Technical SupportVendor CoordinationIT Training & DocumentationProject ManagementClient ManagementTechnical Troubleshooting

Qualifications

Certifications

Introduction to Network Routing

LinkedIn Learning · 2025

Cybersecurity & Ethical Hacking

Network Walks Academy · 2022

CCNA Routing & Switching

Cisco Networking Academy · 2019

Networking Essentials

Cisco Networking Academy · 2018

Qualifications

Credential list

Introduction to Network Routing

LinkedIn Learning · 2025

Cybersecurity & Ethical Hacking

Network Walks Academy · 2022

CCNA Routing & Switching

Cisco Networking Academy · 2019

Networking Essentials

Cisco Networking Academy · 2018

Academic

Education

BSc. Information Technology Education

University of Education, Winneba, Ghana

2017 - 2021

Communication

Languages

English

Official language

French

A1 (currently improving toward A2)

Twi

Native

Impact

Key Achievements

Selected highlights that demonstrate the value I have delivered across organisations and projects.

Founded IT Business

Built and operated Bright Ko Technology for 5+ years with 100% client retention across educational and commercial sectors.

1,000+ Users Served

Deployed infrastructure supporting over 1,000 users across educational and healthcare facilities.

50+ Cameras Installed

Installed and configured 50+ security cameras with integrated network systems across multiple facilities.

99.5% Network Uptime

Achieved 99.5% network uptime in enterprise environments through proactive monitoring and maintenance.

10+ Major Projects

Delivered 10+ major infrastructure projects, including campus-wide networks and hospital builds, on time and within budget.

60% Fewer Network Issues

Reduced network-related issues by 60% through systematic troubleshooting and preventive maintenance.

Let's discuss your project

Whether you need network infrastructure, systems support, or creative design, I bring expertise and execution.

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